According to your specific business needs
and within your organisation.
What do you learn?
You will learn how to conduct conversations in various situations using practical cases and a professional role-playing game. With much focus on feedback, both from your trainer and fellow students. This will give you a better grip on difficult conversations and prepare you for all kinds of situations.
The course consists of:
Intake: together, we look at the context and what the challenges and expectations are.
Follow-up: we delve deeper into your points of interest.